Privacy Policy
Last updated: 15 September 2026
1. Who We Are
DriftConsult ("we", "us", "our") is a logistics, automotive sourcing, and construction project management business operating across the United Kingdom. We are the data controller for personal information collected through this website and our services.
Contact us:
Email: info@driftconsult.org
Phone / WhatsApp: +447943 939379
2. What Data We Collect
We only collect what we need to provide our services:
- Contact details — name, phone number, email address, and WhatsApp number when you submit a booking or enquiry form.
- Move details — pickup and delivery addresses, dates, item descriptions, and any access notes (parking, lift, stairs).
- Payment information — invoicing details processed through our payment providers. We do not store full card numbers.
- Communication records — messages you send us by email, WhatsApp, or through the contact form.
- Website usage data — IP address, browser type, and pages visited, collected through cookies where you have consented.
3. Why We Collect It & Our Lawful Basis
Under the UK GDPR, we must have a lawful basis for processing your data. We rely on the following:
Performance of a contract
To arrange and complete your move, delivery, or sourcing order — including sharing your pickup address with our driver.
Legitimate interests
To respond to your enquiry, improve our services, and keep basic business records. We have balanced these interests against your rights.
Consent
For analytics cookies and any marketing messages. You can withdraw consent at any time by adjusting your cookie preferences or unsubscribing.
Legal obligation
To keep invoices and tax records for the period required by law.
4. Who We Share It With
We do not sell your personal data. We share it only where necessary:
- Drivers and crew — the name, phone number, and address needed to complete your job.
- Suppliers and export partners — for automotive and equipment sourcing orders, where your delivery details are required.
- Payment processors — to handle invoicing and payment securely.
- Analytics providers — only if you have accepted analytics cookies.
- Legal authorities — where we are required by law to disclose information.
5. How Long We Keep It
- Booking and move records — 3 years after the job is completed.
- Invoices and financial records — 6 years, as required by UK tax law.
- Enquiry messages — 12 months if the enquiry does not lead to a booking.
- Cookie consent records — 12 months, then we ask again.
6. Your Rights
Under the UK GDPR you have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data where there is no ongoing lawful reason to keep it.
- Object to or restrict certain processing.
- Withdraw consent at any time, where consent is our basis.
- Request a portable copy of your data.
To exercise any of these rights, email us at driftconsulting1@gmail.com. We will respond within one month.
7. Cookies
We use cookies to make the site work and, with your consent, to understand how it is used. You can manage your preferences at any time using the cookie settings link in the footer. For full details, see our cookie section.
8. Complaints
If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to resolve your concern first — please contact us directly.
9. Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top shows when it was last revised. Material changes will be highlighted on this page.